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Monday, 22 September 2014

Water hits phone services

ABOUT 180 Heddon-on-the-Wall residents reported faults with their telephone and internet connections last week, after water damaged some underground cabling.

Engineers from BT had to clear a number of blockages before fixing the problem by replacing 240 metres of the affected cable.

Services were gradually restored, with the works reaching completion last Thursday.

A spokesman for BT said: “We would, of course, wish to apologise for any inconvenience to those who lost service, and assure them we did all we would to get all this work completed as quickly as possible.”

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